Hughes-Calihan has been an outstanding business alliance for the Arizona Credit Union League. Their services provide us with 24/7 remote IT assistance and monitoring. We rely on their technical help implementing / maintaining our products and software and they keep providing excellent service year after year. A great group to work with.

We have been a customer of Hughes-Calihan since October 2004. We have been very pleased with the level of service that they have provided to our company. Initially, since we didn't have a full-time IT person, we had to spend some time getting everything organized and running the way it should have. They assisted us every step of the way in getting the most efficient server network up and running. They have always responded to every issue very quickly and professionally. The staff at the NOC is extremely knowledgeable and very pleasant to work with. We meet periodically and review our system. They make suggestions for upgrades, etc. which is very helpful in budgeting future needs. Contracting with Hughes-Calihan has been one of the best business decisions we have ever made.

Gallagher & Kennedy has been partnered with Hughes~Calihan for many years, and I have personally worked with HC's team of engineers for three years. They are a great group and a pleasure to work with. Their team is always on the lookout for ways to enhance our network. I know that any time I call the NOC, my inquiry will be acknowledged with a "can-do" attitude.

Hughes-Calihan replaced another, cheaper, IT support company for us. In my history of bad decisions, going with the less expensive company the first time ranks right up near the top. The adage of "you get what you pay for" ran through my mind with every invoice I paid on the former company and every time Hughes-Calihan exceeded my expectations. Our experience with Hughes-Calihan solving our IT problems has been nothing short of terrific. The major conversion away from an NT-based system went without a hiccup because of Hughes-Calihan's advance planning and attentiveness. And the day to day situations that occur, although they certainly are not occurring daily, are handled quickly and to everyone's satisfaction.

One of the things I really appreciate is the manner in which Hughes-Calihan looks out for our best interests. When someone here was obstinately insisting on work that would have been costly, Hughes-Calihan came to me and, with their advice, I was able to get that person to accept a better solution for less money. This cost Hughes-Calihan fees, but it made me feel more confident about its services.

Thanks for being an important member of our team.

Hughes-Calihan has been a great help in maintaining KSI's network infrastructure. They have the ability and experience to catch problems before they occur and to quickly resolve issues when they happen. It's important to me that the staff always offers to educate me about a problem, instead of just fixing it. Hughes-Calihan is a great asset to any organization, big or small.

Last year we restructured our IT maintenance plan and gave a greater portion of the responsibility to Hughes-Calihan. We have been impressed and pleased by the quality of their work, their quick response to our problems, the professional approach by their systems engineers, and the overall care they take with our system. We would recommend them to anyone looking for a Managed Service Provider.

Our law firm has been using Hughes-Calihan's Managed IT Services since 2003. Prior to that time, we had an in-house IT person who split job responsibilities between secretarial and IT support. It was very difficult for someone not fully devoted to IT to stay abreast of all IT issues as well as to plan for sporadic IT needs fitting into their schedule. We have found Hughes-Calihan's Managed IT to be a cost-saving approach to IT management for our firm. Their monitoring of our system and quick response to our needs is like having a full-time employee, without the same level of costs, and without the concern that the ONE person who knows your system may leave your employment.

After several frustrating years of working with IT consultants, we had the good fortune of being referred to Hughes-Calihan. Even though we're a fairly small organization, we had big needs and high demands. Hughes-Calihan understood what we wanted and has met all of our requirements. They do it with professionalism, a sense of humor and great integrity. They have saved my sanity!

The NOC has been our IT support for a year-and-a-half. The staff is extremely knowledgeable, responsive, friendly and professional. It is reassuring to know their problem-solving expertise is only a phone call away.

With the continual technology rapid advancements, it would be extremely difficult for any one individual to be up to date on the most current applications. Utilizing the services of Hughes-Calihan affords Tesseract School the advantage of the specific expertise of their entire staff. Outsourcing this service is very cost effective compared to having a technology expert on staff.

Hughes-Calihan has always been very easy to work with. When I have a problem with our server or any other system, they are always prompt and thorough in resolving the issue. They are the most dedicated and reliable resource I have ever used.

Hughes-Calihan's Managed IT Services has allowed Utility Trailer Sales of Arizona to focus on our core business of Semi Trailers, and not be distracted by the day-to-day needs of IT. Over the past two years as clients, we have come from hardware and systems in disarray, and managed via the fire drill method, to a proactive and orderly management of our IT operations. It is refreshing to have the team that staffs and manages the Network Operations Center call with a targeted solution to an issue that our system users were only just starting to see - be it a backup drive starting to fail or a T1 phone connection failure that was ready to impact our branch operations. The ability to depend on our systems and hardware has added to our ability to continue our growth as we enter our 65th year servicing Arizona.

Hughes-Calihan has allowed us the freedom to get our jobs done (from researching best practices across a broad spectrum of fields to receiving on-line grant inquiries to managing a large endowment) knowing that we have a reliable and secure network supported by first class professionals. Day or night, Hughes Calihan seamlessly identifies and responds to issues that arise and normally has any problem fixed before we even know it existed. It has been a welcome and refreshing improvement.